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ty@digitalelements.com.au

About ty@digitalelements.com.au

https://www.sunshinecoastprinters.com.au

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FAQ

Have you ever had a question and either didn’t know where to find the answer or were a little embarrassed to ask? If so, you have come to the right place.

If you can’t find the answer to your questions on this page, please do one of the following:
-email your question to: info@copecatsprinters.com.au
-call 07 5443 3031
-visit us at 17 / 125 Sugar Road, Maroochydore Qld 4558

What file formats do you accept?
To ensure the accuracy of your print job, it’s best to upload your project as an Adobe PDF (Portable Document Format) file.  By nature, PDFs create print-ready files and provide a preview of your project that is as close to the final print job as possible.

How do I choose an appropriate paper for my printing project?
Glossy Vs Matt:  Glossy papers convey quality and sophistication, and they make photos “pop,” but their shine also can make text harder to read.  Matt papers project an “environmentally friendly” image, and their soft white appearance makes for good text legibility.
Light Vs Heavy:  Lighter weight papers say “value” and are economical for mailing, while thicker papers typically are more opaque and more durable, making them a good choice for pieces that feature a lot of text or are intended to have a long shelf-life.

What resolution is right for my images?
Because offset printing is extremely precise, any images you include should be provided in a minimum of 300 dpi (dots per inch) at size (100%).  Images that are of a lower resolution are likely to be blurry or will appear “broken up.”

What is RGB? CMYK?
RGB refers to the colors red, green and blue, which computer monitors use to display images.  A four-color, offset printing press, however, prints images using a different set of colors: cyan (blue), magenta (red), yellow and black (CMYK).
Files created in RGB must be converted to CMYK before they can be printed on a four-color press.  (Follow the instructions provided by your design program or we can do this for you.)  Keep in mind that files viewed in CMYK provide a more accurate representation of how your printed piece will look than what you can see in RGB mode.

RGB is best for websites and digital communications, while CMYK is better for print.

How can I reduce the file size of the artwork I want to upload?
We recommend that you compress file using WinZip for PCs and the Apple zip process or Stuffit for Macs.  This decreases the file size and the chances for file corruption.

How well will my job match what I see on my monitor?
Because computer monitors vary, PDF proofs can be used to help display layout, text accuracy, and image placement and proportion, and to give a fairly accurate interpretation of color or density.  Although we make every effort to match colors and/or ink densities as shown on PDF proofs, we cannot guarantee exact matches between our offset printing proof and the PDF proof you print from your office or home printer.

A monitor can’t show true CMYK, CMYK is reflective light, or subtractive colour. A computer screen is projected light, or additive colour. They take up different (albeit overlapping) colour spaces. Because of this, the image on the screen will never be a prefect match to your print material. Your software does its best to emulate the RGB colours converting them to CMYK, but it simply can’t replicate them exactly.

What should I look for when I get my proof?
When you retrieve the PDF proof we provide, please review it carefully.  This is your opportunity to check your layout and graphics, and your last chance to find typographical errors or misspelled words, and mistakes in grammar, punctuation and content.

How do I get a quote on a print product not listed on your website?
For custom quotes, please email your information (quantity, size, quality) to: info@copecatsprinters.com.au

How soon will I get my proof?
On the next business day following your email, we will email you with instructions for approving your PDF proof.

How soon will I get my printing order?
Upon receipt of your approval, your job will be sent to press.  It will then be printed and shipped within our standard turnaround time, generally 4-5 working days for offset printing and 1-2 working days for digital printing.

Does turnaround time include shipping?
Turnaround time begins when you approve your PDF proof and “send your job to press.” Turnaround time does not include shipping time since that varies depending on the shipping option you choose.  Therefore, turnaround time is the number of days between your approval of a proof and the time your order is shipped.

What methods of payment do you accept?
Copecats Printers accepts Direct Deposit, Cheque, Cash and Credit Card (Visa & Mastercard 1% surcharge applies)

Do you charge GST on my print order?
All prices are exclusive of 10% GST (except Copying prices, these are inclusive of GST),  this amount will be clearly identified on your invoice.

When am I billed for my print order?
You will be invoiced on order confirmation, you can pay electronically or by using a valid credit card.  All orders must be paid before printing/shipping.

Shipping and Handling
We will email you a price for shipping, depending on the urgency, on average the cost for a courier on the Sunshine Coast is $6.00, Brisbane $11.00, Sydney $18.00, Melbourne $18.00.

What if I need to make a change after I’ve received my proof?
If you need to make changes to your artwork after receiving your proof, please resubmit your files.

What if I need to make a change after I’ve approved my proof?
Once you have approved your proof and we sent your job to press, you can make no additional changes to your order.

What if I want to cancel my print order?
Prior to proof approval, Copecats Printers allows customers to cancel orders. Contact info@copecatsprinters.com.au.
Once you have approved a proof, your job is “sent to press” and there can be no cancellations or changes to the artwork files, job specifications or printing turnaround time.

What is your return policy?
ALL SALES ARE FINAL.  In the unlikely event that you find what you believe to be a manufacturing error, please contact us within three days of the receipt of your order.  On a case-by-case basis, we will evaluate the work and determine if a discount, reprint or other resolution is appropriate.

DESIGN & ARTWORK TIPS / INFO

Let our professional graphic designers keep your company artwork up to date and looking sharp. Our design team provides creative solutions through experience and originality.

If you provide your own artwork, trying to keep charges for
artwork/design/typesetting as low as possible, please read
the following information.

Supported Applications:

Mac OS and Windows:

  • Adobe Acrobat
  • Adobe Illustrator
  • Adobe InDesign

We do not ACCEPT files in: Word, Publisher, MS Excel, Access (However: you can save them as a PDF or TIF).

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Fonts

When providing artwork for print, you will need to inform us what fonts you have used (so we can check if we have these fonts available),  or PDF files should be supplied with fonts converted to outlines.

We recommend all artwork to be supplied as PDF. Other available Formats: PDF, TIFF, JPG, EPS files.

Measurements / Printing page sizes (excluding bleed)

  • BC 90mm x 54mm (94x58mm, with 2mm bleed)
  • DL 99mm x 210mm (103x214mm, with 2 bleed)
  • A6 148 mm x 105mm (152x109mm, with 2mm bleed)
  • A5 148mm x 210mm (152x214mm, with 2mm bleed)
  • A4 210mm x 297mm (214x301mm, with 2mm bleed)
  • A3 297mm x 420mm (301x424mm, with 2mm bleed)
  • A2 420mm x 594mm (424x598mm, with 2mm bleed)
  • A1 594mm x 840mm (598x844mm, with 2mm bleed)
  • A0 840mm x 1189mm (844x1193mm, with 2mm bleed)

Artwork Checklist:

  • Any elements that bleed, must extend at least 2-3 mm outside the trim area, for Books allow for 5mm bleed (Bleed is when an illustration, background or image is extended beyond the trim edge of the page. This allows for a small amount of movement that may occur when the page is being cut to size.) Text should be at least 3mm from the trim area, or 5mm when including the bleed, for books 8mm.
  • All documents must be set to the actual printed size
  • Do not use rules narrower than 0.3 points. (These may not appear in the final printed product)
  • 1-up on a single page
  • Convert your text to outlines outlines in your file
  • Please ensure that all images are 300 DPI or higher when placed at 100%, with larger images, where you are actually further away, think of posters, signage etc, you can deliver with a minimum of 150 DPI.
  • Tints set at less than 5% or over 95% may drop off or appear as solid
  • In full colour printing, colours are made by a combination of CMYK (Cyan, Magenta, Yellow and Black), there is a maximum of 280% colour occupancy. If higher, the ink will saturate the paper and may not produce the desired result.
  • Transparency can arise due to various causes. The result in your layout program is as you wish, but the printed matter can experience strange distortions. The pressing technique is not always able to print the image 1-to-1 as you deliver. For transparencies we therefore recommend that you flatten them if possible (flattening) and merge the layers to 1 layer. This prevents possible, undesirable results in the printed matter. Copecats Printers does not check for transparencies. Unfortunately, only after delivery is clear whether transparency has been used and/or the printed matter is satisfactory. Copecats Printers is not responsible for checking transparencies. 
  • All links are embedded
  • Nominate all colours as CMYK or Pantones (PMS), CMYK (Cyan, Magenta, Yellow, Black) – these are the colours used for full-colour printing. For a Pantone (PMS) colours, the artwork must be supplied containing only the PMS colours. The PMS colours must be selected from the Pantone Solid Uncoated range (for printing on bond paper) or Pantone Solid Coated range (for printing on coated gloss or silk paper).
  • If mailing your material please include a colour or a black & white proof copy of your file (reminder: include all fonts, scans and linked items)
  • Do not embed EPS files inside other EPS files. Nesting EPS files can cause output errors and substantially increase processing time.
  • Border, a margin/strip around the outer edge of the artwork.
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Recommended Production Tips

Remove any unwanted elements on the pasteboard or abscured by other items. Ensure picture boxes are coloured white except for deep etched images. When placing images in the document, round off enlargement / reduction percentages. For optimum result, do not enlarge images more than 30%. Images should not be rotated within the picture box although picture boxes may be rotated. Rotations should also be rounded off. Check EPS files linked to the document and delete any elements not destined to print.

Tips for proofreading

  • Never proofread on a screen, always print a copy. it is much easier to miss things on a screen.
  • Ask someone else to proofread.
  • Mark all edits on the same document.
  • Check grammar: run on sentences, tautologies, etc.
  • Punctuation: unnecessary apostrophes, missing / usage of commas, exclamation marks.
  • Spelling: commonly misspelled words (do a quick google for checking).
  • Check if words are being repeated often, maybe change to an alternative word.
  • Check that any changes are correctly applied.
  • Check table of contents.
  • Check page numbers and on the correct side of the page!
  • Check references.
  • Check phone numbers, email, website and physical addresses.
  • Check spelling of names and titles.
  • Check captions, break out boxes.
  • Check consistency in industry terms.

File formats explained

  • ADOBE ILLUSTRATOR: the industry preferred, standard vector drawing program. Save Illustrator files as a vector format, they can be enlarged without losing any image quality.
  • EPS (Encapsulated Postscript) is an image file format that can contain both vector and bitmap graphics (raster). EPS files are the preferred format for designers to transfer an image or artwork into another application, then files are scalable without degradation.
  • PDF (portable Document Format) is an open source file format that are primarily meant for viewing, not editing. PDF preserves and embeds fonts, images, layouts and both vector and bitmap graphics. The files are easily shared, viewed and printed by anyone with the free Adobe Reader software.
  • JPG (Joint Photographic Group) is a standard format, using superior compressions techniques. The JPG does not support a transparent background, and the level of compression can vary in resolution.
  • PNG (Portable Network Graphics) files are high quality bitmap images. PNG was designed for transferring images on the Internet, not for professional – quality print graphics, and thus does not support non-RGB colour spaces such as CMYK. PNGs are a web standard and are one of the most common image formats used online.
  • PSD (Adobe Photoshop Document) is a professional image-editing program often used to enhance digital photos and create web graphics. PSD files are typically raster files made up of tiny dots, that when enlarged or reduced significantly in size, lose quality.

Printing Information

  • Celloglaze is a plastic film heat bonded to printed products such as business cards, flyers, book covers and postcards. This provides protection, as well as a matt or gloss finish. It can be applied to one side, or both sides.     
  • Half Fold is a method of folding where the paper is folded in half down the centre of the page.
  • Roll Fold is a method of folding in which the two panels on the edge of the page fold in over the centre panel.
  • Z Fold is a method of folding in which each fold opens in the opposite direction to its neighbour, giving a pleated effect.
  • Saddle Stitch is a form of binding used to create magazines and booklets, the magazine or booklet is stapled through the middle fold of its sheet using two wire staples.
  • Perfect Binding is a form of booklet making in which all pages are glued along the spine using special adhesive.
  • Coated paper Coated paper has a glossy or matt finish. It is generally very smooth and can be either semi shiny (gloss) or subtle shiny (matte / silk). Coating restricts the amount of ink that is absorbed by the paper and how the ink bleeds into the paper
  • Uncoated paper Uncoated paper does not have a coating. When printed on, the ink is absorbed into the paper and this characteristic means images printed on uncoated stock are softer and warmer, less crisp and defined.

CAUTION

Screen colours are never accurate; please check your CMYK or Pantone (PMS) specifications.
Any files received in any other colour format (i.e.: RGB, Lab, HSB) will still be printed and may not reproduce as your expectations; Copecats Printers will not be responsible for any colour variations/errors.

Phone: 07 5443 3031 / E-mail: info©copecatsprinters.com.au
Commercial Sunshine Coast Printers since 1977

GOING GREEN

At Copecats Printers we care about the environment. Where possible we use environmental friendly paper (produced from responsible managed forests, manufactured Elemental Chlorine Free and Acid Free) purchased from environmentally accredited paper suppliers.

We support the Australian economy by buying Australian manufactured paper as long as they meet the environmental standards.

We use environmentally safe inks. Soya ink is made from soybeans as opposed to traditional petroleum-based ink. Soya ink is not only environmental friendly, it makes recycling paper easier.

We recycle where possible: paper, used cloths and water solutions from the press.

Due to many years of printing experience, we have streamlined our printing procedures and print efficiently and economically, reducing wasted printing time and resources and minimising the impact on the environment.

Phone: 07 5443 3031 / E-mail: info©copecatsprinters.com.au
Commercial Printers since 1977

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BUSINESS CARDS

Click here to purchase Business Cards now

Business Cards, this is where it all starts. The business card is often said to be the most important marketing tool you will ever use. Be different and stand out from your competitor, use design, variety of stock and finish to create a point of difference. Too many different options to mention, talk to us what would suit your market requirement.You can choose from a selection of board all at competitive pricing (only available on the cards printed with spot colours).

Gloss or Matt or Velvet finish, one side or both sides, or Matt both sides with a spot gloss / foil on one side, or a velvet with a scodix finish!!!

ECOSTAR, white 100% recycled board, paper is made carbon neutral without chlorine bleach!

All prices exclude GST.
Trade & Corporate enquiries welcome, please email your information to info@copecatsprinters.com.au
Based in Maroochydore Qld, Sunshine Coast Printers for over 40 years!

Business Cards Printing Options and Pricing

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  • FREE Colour and Black & White printing at the back on our Premium business cards!
  • Rounded corners, 1,2,3 or 4 corners, please add $20.00 per 250/500/1000 cards
  • Custom sizes available, please add $20.00 per 250/500/1000 cards
  • Hole drilling (for swingtags), add $20.00 per 1000 cards
  • All cards are offset printed, using Soy based inks
  • Basic set up included up to 30 minutes on orders of $120.00 and over (plus GST), additional charges after 30 minutes apply
  • We send final proofs to clients for checking and approval prior to printing
  • A set up charge applies, when we set up your card and you decide not to proceed with the order
  • Fast turnaround, 2-3 working days depending on the card, from approval
  • Above prices exclude GST
  • FREE DELIVERY for Business cards in Maroochydore or Sunshine Coast, payment to be made before shipping (excluding the Hinterlands)
  • FREE SET UP WHEN USING ONE OF OUR TEMPLATES!
  • For different paper and quantities please contact us for an obligation free quote.
  • Prices effective as per August 2020 and subject to change without notice.

Call now 07 5443 3031, Sunshine Coast printers for over 30 years!

TESTIMONIALS

See testimonials from our satisfied printing clients on the Sunshine Coast and Australia wide.

Getting off to a good start for THYSOL Australia (https://www.thysol.com.au) was critical to our success.

Jos and the team at Copecats Printers did a great job in producing our full colour company stationary and I just wanted to express my appreciation for the efforts they made regarding layouts, paper stock and quality.

Tony, THYSOL Australia

____________________________________________________________________________________________________

Copecats Printers have been the preferred printers for this hospital since 2002. They are currently responsible for designing and manufacturing both our clinical and administration stationery requirements that pertain to this hospital exclusively. This includes letterheads, business cards, clinical forms, rubber stamps, menus and envelopes.

I have always received courteous, prompt and professional service from Copecats Printers. Their high standards conform appropriately with the expectations of this hospital and ideally support the various department administrative processes we have in place.

PB, Purchasing Officer

We have been dealing with Copecats Printers since 2003 and in that time we have been more than happy with their service. The quality of their work is always excellent, they are very easy to deal with and the delivery of the goods is always very prompt.
I have no hesitation in recommending them to anyone who may be looking for a reliable, quality printer with a strong commitment to customer service.

MM, Office Manager

Hi Jos,

I have received the above and want to thank you for your assistance services, great job!

Until next time, kind regards,

Stacey

Thanks so much Jos! You have been a great help to us!

Kind regards
Caroline

Hi Jos.

The books you printed are fantastic – just what we wanted, & delivery was super-quick. Thanks heaps.

Thanks again for your help with the Order books.

Regards,

Jennelle

Thank you Jos
I really appreciate you fitting the job in and printing it so fast.
See you next time
Leanne

There is no complains about your service Jos!
Thank you sooooo much for making this possible; I promise not to give you too many of those “in a hurry” jobs …  🙂

S

Many thank Jos for your prompt response.
Thank you – much positive feedback has been received regarding the professional presentation of our Yearbook.

Regards

L

Jos,

Thanks a lot – I have forwarded this quote onto my associated company to see if your prices are better than their current.

I will encourage him to use your services as I find the quality of service to be well above the standard I could ever expect.

Jos,
Thank you SO much for the extra workbooks, it is such a pleasure to work with people who will go the extra mile for their clients.
Regards

Kerry

Hi Jos,

Thank you for sending all these through. It was quite urgent and you delivered very quickly. We appreciate this and it only helps build our business relationship. I will be in touch soon with more projects.

Regards, Jason

hi Jos

Folder look unreal! Thanks for pushing it through so quickly.

Regards
Glenn Voyzey

Good Morning Jos

Thank You, Thank You, Thank You for the extremely fast printing of our Travel Options Menu’s. We are over the moon and you have definitely made our Friday!

Have a great day

Mandy Ross

Thanks so much Jos!

Thanks so much for your awesome work and for doing our stuff on schedule, quickly and without fuss.
Much appreciated as always

From C

Hi Jos,

Thank you very much for your help in printing our Bowls Day Flyers, and our Cocktail Function Flyers.
We raised approx $1200 at our Bowls Day, and had a fantastic turn out.

Thank you very much,

Kind Regards

Toni

Thanks for delivery today – we got great feedback from the shareholders and directors so thanks for making it happen for us

Jac

Thank you so much for that Jos.
I appreciate the time you have taken to do that for me.
Will be seeing you soon.

Karen Menheere

Thanks Jos for the work order books – they look great.

I have been very happy with your service.

Regards

MONIQUE CHAUVEAU

Hi Jos

Many thanks for the stickers – perfect until we need more business cards printed. I appreciate you posting them to us.

I will pay your invoice promptly.

Thanks for the great service.

Kind Regards

Di

Hi Jos

Thankyou for your prompt reply.

The proof looks fantastic!

Ready to print.

Everything is great and we are totally happy.

Let me know if there is anything else you need.

Kind Regards

Simone

Hi Jos

Thanks again for a job well done. I’m really pleased with your efficiency and finished product.

Regards

Linsay

Hi Jos
Thank you so much for the work you did for me on the business cards and postcards. I am so happy with them and they are even better than I imagined.
I appreciate your help and patience, thank you. J

Kind regards
Rebecca

Hi Lovely People at Copecats!

Please find attached our remittance for payment of Invoice 2727.

Thank you again and I love my cards, the quality really is exceptional,
Lu

Many thanks Jos,

If I am out of the office please leave your message with Margaret. She will organize to collect.

Thanks again. You have helped ease a large burden.

I hope to be able to refer many to you in the near future.

Kind regards,

Kim

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FLYERS / BROCHURES

Click here to purchase Flyers now

Flyers are one of the most popular promotional tools, they are quick, easy and effective while not breaking the budget.

NEED IT FAST?

Place your order with print ready artwork by midday and it is guaranteed  to be ready for collection or dispatched within 3 business days (excludes folded products and quantity up to 10,000).

We can offer the following type of flyers:

  • A3 size (420x297mm)
  • A4 size (210x297mm)
  • A5 size (210×148.5mm)
  • A6 size (105×148.5mm)
  • DL size (210x99mm) THE most common type of promotional flyer.

You can choose from a selection of paper, starting at:

  • We have provided you with prices based on the most common type of paper for flyers, please contact us for different stock options, all prices exclude GST.
  • Based in Maroochydore Qld, Sunshine Coast Printers for over 40 years!

Flyer / Brochure Printing Options and Pricing

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    • Bonus: Orders over $500.00 per product will include 30 minutes of artwork set up, additional charges after 30 minutes apply.
    • Above prices exclude GST and freight.
    • Artwork to be supplied print ready.
    • For different paper and quantities please contact us for an obligation free quote.
    • Based in Maroochydore Qld, Commercial Sunshine Coast Printers  for over 30 years!

    All printing must have 50% deposit paid and balance upon collection. Rates can be negotiated for bulk volumes or regular orders.

    Prices effective from April 2023, and subject to change without notice.

SBN (SUNCOAST BUSINESS NETWORK)

Copecats Printers is a member of Suncoast Business Network, we have weekly meetings in Woombye.

The following are a few of the businesses currently represented at SBN, for a full overview visit: www.suncoastbusinessnetwork.com.au

** Stream Financial Insurance, phone Lachlan Money 1300 983 942 / 0401 581 040

** Harlequin Blinds & Security, click here to be transferred to the website of Harlequin Blinds & Security

** Impact Office Supplies, click here to be transferred to the website of Impact Office Supplies

** Loan Wize, click here to be transferred to the website of Loan Wize

** Pippa Colman (Family Law Specialist), click here to be transferred to the website of Pippa Colman

** ABA PARTNERS (accountants), contact Matthew van Mourik CPA on 07 5413 9257 / 0402 446 066

** EMS Property Maintenance, contact Erin Cole 0412 625 696

** ARGON LAW, contact John Gallagher on 07 5443 9988 / 0403 055 522

** TD Mango Business Brokers, contact Ken Dyce on 1300 711 514 / 0439 106 741

** Heartwood Financial, contact Luke Youd on 0478 669 470

** Creative Bird Design, contact Zonya Bird on 0424 073 799

** Fully Promoted Maroochydore, contact  Karen Palk on 07 5313 4899

** Amber Werchon Real Estate Sales, contact  Rudi Du Preez on 0417 774 047

** Suncoast Web Solutions, contact  Neil McNulty on 07 5479 3888

** ProSign Australia, contact  Pete Woodcroft on 0400 385 010

** Coronis Real Estate Agents, contact  Bradley Peet on 0407 114 611

** Scratchless Glass Australia, contact Renine on 0408 298 620

** Sunshine Antenna Service, contact Mandy on 5479 1999

** All Computer Services, contact Nigel on 0409 877 103

** Zehn Electrical Services, contact Zehn on 0409 904 090

** Coastal Contemporary Plants, contact Caren on 0427 822 326

** Jim’s Cleaning (Sunshine Coast), contact Melanie on  0428 376 364

** Gage Security Group, contact Kerrie on 0424 335 166

** Visser Mowing, contact Neil on 0426 771 210

** Anna Gilbert Creative, contact Anna on 0401 379 805

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BOOKLETS

Click here to purchase Booklets now

Booklets remain one of the best ways to tell your customers more about your products and services, and leave them wanting more! Send as direct mail, hand out at a trade show or leave behind after a meeting.

You can choose from a selection of paper, starting at:

    • White gloss or matt (silk) finish (150 to 200 gsm)
    • Your cover can be optional 250 /300 or 350 gsm board, plain or with a gloss or matt celloglazed finish, for extra strength and protection.
    • Add some prestige and luxury to your booklet with Foil printing. We have 12 foil colours available: including rose gold, gloss gold, matt gold, copper, gloss silver, matt silver, navy blue, electric blue, red, reflex holographic, magenta and black.
    • (Foil printing is a speciality printing process which uses heat, pressure and metallic paper (foil). This is used to create different shiny designs and graphics on various materials. Foil printing gives the focus area an incredible and luxury look.)

    • We have provided you with prices based on the most common type of paper for booklets, please contact us for different page numbers and paper options, all prices exclude GST.

  • Artwork to be supplied print ready (we do not charge for checking your file and convert colours to CMYK)
  • We send final proofs to clients for checking and approval prior to printing where necessary.
  • We are based in Maroochydore on the Sunshine Coast Qld!

All printing must have 50% deposit paid and balance upon collection. Rates can be negotiated for bulk volumes or regular orders.

Prices effective from March 2024, and subject to change without notice.

Booklets (Saddle Stitched) Printing Options and Pricing

TERMS & CONDITIONS

1. Definitions
“The Seller” means Eegdeman Pty Ltd (ABN 86 246 989 196), trading as Copecats Printers. “The Buyer” means any person, firm corporation or entity which purchases or orders goods from the Seller. “Goods” means the paper or other articles or materials described in any invoice issued by the Seller and supplied to, or to be supplied to the Buyer under an order. “Goods and Services Tax” means the tax created by a New Tax System (Goods and Services Tax) act 1999 and its associated legislation.

2. Default
If the Buyer makes default in any of the terms of this agreement or, in the opinion of the Seller, commits an act of insolvency then the Seller may suspend credit facilities without notice and the Seller is authorised to request payment and sue for all unpaid amounts irrespective of the date of supply and invoice.

3. Price for Goods
The price for Goods shall be the then current price as at the dates of delivery to the Buyer, unless written agreement is reached to the contrary.

4. Quotations
Our quotations are provided as a pricing guide not a contractual agreement. If contractual conditions are to apply, they must be in writing by the Seller.

5. Delivery
While the Seller will make every effort to deliver goods or perform its obligations by the time and date given by the Seller, it will not be liable for loss arising because of delay in delivery, if being understood that times or dates for delivery are business estimates only and not contractual obligations by the Seller. The Seller charges a fee for delivery and transport from the Seller’s premises, it is at the buyer’s cost and risk.

6. Cancellations and Returns
The Buyer agrees that he shall at no time cancel the whole or part of any order placed without the Seller’s prior approval. The Buyer agrees not to return any Goods which have been custom printed. Goods specially printed will not be credited under any circumstances.

7. Title
Goods are supplied by the Seller on the condition that full legal title in the goods does not pass to the Buyer until payment in full of all monies owing to the Seller is received.

8. Payment
(a) The Sellers payment terms for approved credit customers are strictly nett 7 days from invoice date.
(b) Payment to be cash, company cheque, or electronic payment directly into the Seller’s bank account.
(c) The Seller reserves the right at its discretion at any time to withdraw any credit terms and substitute cash for any order.
(d) The Seller may require the Buyer to pay cash in full prior to delivery if in the Seller’s reasonable opinion the creditworthiness of the Buyer is, becomes or is likely to become unsatisfactory. (e) The Buyer will be liable for all costs of collection and any legal fees incurred by the Seller in recovering any outstanding amounts.
(f) The Buyer must pay to and indemnify the Seller from and against all costs and expenses including debt collection agency fees and legal expenses on a solicitor.

9. Finance
An account not paid within 7 days is said to be overdue. In the event that this occurs, a service fee of 18% per annum, compounded, calculated monthly, on the overdue account may be charged and credit facilities withdrawn.

10. Goods and Service Tax (GST)
Unless otherwise specifically stated, all prices are exclusive of GST. The Buyer will pay the Seller the amount plus GST. The Seller agrees to provide the Buyer with a tax invoice as required by the GST legislation.

11. Force Majeure
The Seller will not be liable for any costs, expenses, loss, damage, delays, changes in shipment schedules or failure to deliver or perform its obligations caused by Force Majeure.

12. Change in Circumstance
Any change in the legal standing address of the Buyer must be in written notification within 7 days of the change taking place.

13. Intellectual Property
(a) The Buyer warrants that any design or instruction furnished to the Seller will not cause the Seller to infringe any patent, registered design or trade mark in the execution of the Buyer’s order. The Buyer indemnifies the Seller against any claim, loss, liability, cost and expenses that may be incurred by the Seller as a result of any infringement or unauthorised use of patents, trade marks, designs or copyright arising out of the manufacture or use of the Goods.
(b) The sale and purchase of the Goods does not confer on the Buyer any licence or rights under any patents, trade marks or copyright which is the property of the Seller or any other person.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Copecats Printers and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Copecats Printers. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Copecats Printers takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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* Copecats Printers won't be beaten on price! If you have a genuine written quote from an Australian registered business, we will beat it by up to 5% all quotes will be beaten as long as they don't go below our cost, a minimum order value of $400.00 plus GST applies, applicable only for artwork being print ready, some conditions may apply and all prices listed on the website are subject to change without notice
Unit 17, 125 Sugar Road, Maroochydore, Sunshine Coast. Phone: 07 5443 3031 | E-mail: Contact Us
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